FAQs

How can I get in contact with Aussie Outback Emporium?

If you would like to get in touch with our support team, please contact us via our "Contact Us" page located in our website header. One of our friendly staff members will assist you within 24-48 hours.

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Where are the products located and shipped from?

All of our products are located and shipped from within Australia. Depending on stock levels and demand, our warehouses are based in either Victoria or New South Wales, ensuring quick delivery to your doorstep.

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What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and Buy Now Pay Later methods listed throughout our website. Choose the option that works best for you at checkout.

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Is delivery free?

Yes, all orders placed in Australia come with fast and free delivery Australia-wide. No hidden fees, just great service.

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What if my order is delayed?

Sometimes orders may be delayed. If this happens and you're wondering where your order is, please read our "Shipping Information" page for further details. Also, check your Shipping Confirmation email, which may be in your spam/junk folder. If you are still unable to track your order, please contact us via the "Contact Us" page, and we'll be happy to assist.