Shipping Information
A Message To You
We know you are excited to get your Aussie Outback Emporium order, and we are too! That's why we work hard to ensure your delivery is completed as quickly as possible, so you can start enjoying your products right away.
All of our products are located and shipped from within Australia, with warehouses typically situated in Victoria or New South Wales, depending on stock levels and demand. Rest assured that your order will be processed swiftly and shipped from the closest available location to ensure fast delivery.
Order Processing & Delivery Timeframes
Our dedicated team processes all orders within 24 hours of purchase. During holiday seasons or public holidays, this can extend to 48 hours. Once your order is processed, it will typically arrive within 4–14 business days, depending on your location and the courier service.
Please note that while we aim for the quickest delivery possible, occasional delays can occur due to courier issues beyond our control. If you find yourself near the end of the delivery window, we apologise for any inconvenience caused and appreciate your patience.
Fast & Free Delivery
We offer fast and free delivery Australia-wide on all orders, with no minimum purchase requirements, unless otherwise specified. We believe in transparency—what you see is what you get, with no hidden fees.
Shipping Confirmation & Tracking
After your order has been processed and shipped, you will receive a shipping confirmation email. This email will include your tracking number, so you can monitor your order's journey from our warehouse to your door.
Need Help with Your Order?
If you have any questions or need assistance with your order, please contact us via our "Contact Us" page. Include your order number to help us assist you efficiently. One of our friendly team members will respond within 24–48 hours.
Where Are Our Products Made?
While our products are stored and shipped from Australia, they are typically made in China. This allows us to offer you high-quality items at affordable prices, ensuring you get the best value for your money.